THROUGH your column may I congratulate Tesco's Fire Station store. Congratulations on losing another customer.
On May 17, I went shopping in the store for my weekly groceries as well as things for my mother's 90th birthday the following day.
I also went for a coffee with a friend beforehand, after all, this is what the cafe is there for isn't it?
About a week later, I received a letter informing me I had breached the car park conditions and was being fined £30.
I appealed against it but was informed there are plenty of signs.
True, but that is not the point, who decided to reduce the waiting time from three hours to two?
I am disabled and have severe walking difficulties so obviously it takes me longer than most folk to get around what is a very large shop.
My sister, who is physically fit, tells me it takes her the best part of two hours to get around when she does a big shop.
Two hours is not enough time whereas three hours was ideal, why change it?
I spent the best part of £100 that day only to have to fork out another £30 for parking.
Since this store opened, I have gone on a Wednesday afternoon for my mother's shopping, usually spending about £60-70 and a Friday afternoon for my own shopping, £30-40 a time.
I have also spent £40 a week on Tesco's petrol.
They are going to lose all that revenue for a petty £30 fine. I realise there is a problem at that particular Tesco with people parking there then going shopping in the town but surely there has to be a better way of dealing with this than persecuting your local customers.
So I'm away to cut up my Tesco loyalty cards then off to Asda for the weekly shop where I can park as long as I need and don't have the pressure of keeping look at my watch to make sure I'm not exceeding the parking time.
PS I can never get a a disabled buggy at Tesco but other stores seem to have a plentiful supply.
Leslie Russell
Caledonia Court,
Rosyth
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