SO, SANTANDER are cutting their opening hours due to a fall in the number of customers coming through the doors? “Many of our customers are finding it convenient to contact us by telephone for their day-to-day banking or use mobile or online banking” (‘Bank to cut its opening hours’, Press, April 28).

There is another possibility of course ... my days as a Santander customer ended as soon as I saw those two irritating and talentless Geordie ‘celebreties’ ( is that the right word?) in their TV advert.

I paid off my card balance the next day and cancelled my card two days later ... and it looks like I may not be alone in doing so!

Alexander Westwater,
Aberdour Place,